Terms of service
In short: SideHustle introduces you to independent local providers and handles booking and payment. The provider does the work and is responsible for it. Keep payment in the app and the guarantee applies.
1. What SideHustle is
SideHustle is an online marketplace operated by Bükt Technologies LLC that lets consumers discover, book and pay independent service providers. We are not a party to the service contract between you and a provider, and we do not perform, supervise or direct the services.
2. Accounts
You must be 18 or older and give accurate information. One person, one account. You are responsible for activity under your account and for keeping your credentials secure.
3. Bookings and payment
A booking is an agreement between you and the provider at the listed price, plus the service fee shown before you confirm. Payment is authorised at booking and captured on completion. Cancellation windows are shown on each listing. Payment arranged outside the app is at your own risk and is not covered by anything in these terms.
4. Service guarantee
For bookings made and paid in the app, we will arrange a redo or refund where the service was not substantially performed as listed, provided the claim is raised within 72 hours of completion and within the published limits. The guarantee is not insurance you hold directly and does not cover pre-existing conditions, consequential loss, or work performed off-platform.
5. Conduct
No unlawful, unsafe, discriminatory or harassing conduct; no misrepresenting your identity, licences or insurance; no fake reviews; no scraping or reverse engineering. We may suspend or remove an account that breaks these rules.
6. Reviews
Only completed, paid bookings may be reviewed. You grant us a licence to publish your review. We remove reviews that are unlawful or off-topic, and we do not remove reviews because a provider asks.
7. Disclaimers and liability
The platform is provided as is. To the fullest extent permitted by law, our aggregate liability arising from your use of the platform is limited to the greater of the fees you paid us in the preceding twelve months or one hundred US dollars. Nothing here excludes liability that cannot lawfully be excluded.
8. Disputes and changes
These terms are governed by the laws of the State of Delaware. Disputes are resolved by binding individual arbitration where permitted, and you may opt out within 30 days of accepting these terms. We will give notice of material changes at least 14 days before they take effect.